Terms and conditions for the services provided by the platform

We hope these questions answer all your queries

- Yes, if the sales transaction is not completed, the buyer has the right to recover his money. According to the site's policy, the buyer has the right to check the product upon receipt, and if he does not want it, it will be returned to the seller as it was.

- According to Policy No. 3, the buyer has the right to check the product upon receipt, and if he does not want it because it does not meet the specifications, it will be returned to the seller as it was. The seller will bear the shipping fees in this case according to Policy No.

- According to Policy No. 2, the product is offered for sale on the platform for 3 months. If it is not sold within this period, the product is deleted from the platform.

- According to Policy No. 1, registering an account on the site means the customer agrees to the terms and conditions. The user does not have the right to violate these terms, and in the event of a violation, the site has the right to ban the user and report him.

- According to Policy No. 2, the seller must describe the product accurately and truthfully, and if the description is inconsistent with the condition of the product, the seller will bear the shipping fees.

- The site keeps10% of the sales value.
- For seller users who sell multiple times, they are entitled to a discount code.

- According to Policy No. 3, the buyer has the right to check the product upon receipt, and if he does not like it, it will be returned to the seller as it was.

- The buyer does not have the right to return the product after agreeing to it upon receipt.
- If the buyer withdraws from the purchase, he will bear the shipping fees that will be deducted from the amount he sent.

- For buyer users who purchase multiple times, they are entitled to a discount code.

- According to Policy No. 4, the amount paid for the product will be deposited into the site’s “Shaqdaf” account, and will not be sent to the seller until the buyer confirms the product upon receipt.
- The product price does not include shipping costs.
- Products in the same city as the buyer will be delivered within 3day, while products in other cities will be delivered within 7 days.
Payment is made via the “Hasib” service at Al Kuraimi Bank.

- When the sales transaction is completed and the buyer delivers the product at the same time, the buyer determines whether to agree or not. If he does not agree, the product is returned to the seller, and if he agrees, the amount is sent to the seller. Note that the site’s policy prohibits returning the product unless it violates the aforementioned specifications.

1. Registration and use:

Registering an account on the website means that the customer agrees to the terms and conditions.

- The user has no right to violate these terms, and in the event of a violation, the site has the right to ban the user and report him.

2. Selling products:

- The seller must describe the product accurately and honestly, and if the description is inconsistent with the condition of the product, the seller will bear the shipping fees.

- The site keeps 10% of the sales value.

- For seller users who sell multiple times, they are entitled to a discount code.

- The product is displayed for 3 months, and if it is not sold, it is deleted. If the seller wants to advertise the product again after 3 months, an advertising fee of 1,000 Yemeni Riyals will be charged.

3. Purchase products:

- The buyer has the right to check the product upon receipt, and if he does not want it, it will be returned to the seller as it was.

- The buyer does not have the right to return the product after agreeing to it upon receipt.

- If the buyer withdraws from the purchase, he will bear the shipping fees that will be deducted from the amount he sent.

4.Shipping and payment:

The amount paid for the product will be deposited into the site’s account, and will not be sent to the seller until the buyer confirms the product upon receipt.

- The product price does not include shipping costs.

- Products in the same city as the buyer will be delivered within 3 day, while products in other cities will be delivered within 7 days.

- Shipping services are contracted with reliable companies to ensure that the products arrive safely and quickly.
Payment is made via the “Hasib” service at Al Kuraimi Bank, with the deposit voucher attached when ordering the product.

- The user must ensure that all data provided is correct.

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